Navigation
| Action | |
|---|---|
| Go to Dashboard | |
| Go to Tickets | |
| Go to Social Tab | |
| Go to Solution Tab | |
| Go to Forums Tab | |
| Go to Customers Tab | |
| Go to Reports Tab | |
| Go to Admin Tab | |
| Open New Ticket Form | |
| Open Outbound Mail | |
| Open List of Keyboard Shortcuts | |
| Place Cursor in Search Box |
Tickets
| Action | |
|---|---|
| Go to Next Page | |
| Go to Previous Page | |
| Move Cursor to Previous Ticket | |
| Move Cursor to Next Ticket | |
| Select Ticket | |
| View hovr with Details of Ticket | |
| Open Ticket | |
| Assign the Ticket to YourSelf | |
| Delete a Ticket | |
| Close Ticket | |
| Close Ticket without Sending Email Notifications | |
| Mark Ticket as Spam | |
| Go to Next Ticket | |
| Go to Previous Ticket | |
| Reply to Ticket | |
| Forward Ticket | |
| Add Note to Ticket | |
| Add Yourself as Watcher to A Ticket | |
| Add Time to Ticket | |
| Expand Conversation in a Ticket | |
| View Activities of Ticket |
