Shortcuts Freshdesk for Web Application

We present to your attention the shortcuts for the Freshdesk for Web Application which is used on the operating system Other OS, in this hotkeys description 33 of the most popular and important shortcuts are offered. You can also add your changes on our portal if you consider the data insufficiently complete or add a new program from the very beginning.
Commands Description Edit Cancel Save & submit
GandD Go to Dashboard
GandT Go to Tickets
GandE Go to Social Tab
GandS Go to Solution Tab
GandF Go to Forums Tab
GandC Go to Customers Tab
GandR Go to Reports Tab
GandA Go to Admin Tab
GandN Open New Ticket Form
GandM Open Outbound Mail
? Open List of Keyboard Shortcuts
/ Place Cursor in Search Box


Commands Description Edit Cancel Save & submit
Alt+Right Arrow Go to Next Page
Alt+Left Arrow Go to Previous Page
Up Arrow/K Move Cursor to Previous Ticket
Down Arrow/J Move Cursor to Next Ticket
X Select Ticket
Spacebar View hovr with Details of Ticket
Enter Open Ticket
@ Assign the Ticket to YourSelf
# Delete a Ticket
~ Close Ticket
Alt+~ Close Ticket without Sending Email Notifications
! Mark Ticket as Spam
Alt+Right Arrow Go to Next Ticket
Alt+Left Arrow Go to Previous Ticket
R Reply to Ticket
F Forward Ticket
N Add Note to Ticket
W Add Yourself as Watcher to A Ticket
M Add Time to Ticket
] Expand Conversation in a Ticket
} View Activities of Ticket
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Date of change: 05.02.2019
Page views: 1742
*Some of the keys listed may not work in older versions of the program