| MacOS | Description Edit Cancel Save & submit |
|---|---|
| ? | Show keyboard shortcuts |
| Arrow Left/Arrow Right | Previous/Next tab |
| G then 1...0 | Switch to tab 1-10 |
| Command+J | Previous page |
| Command+K | Next page |
| / | Quick search |
| Command+Option+Shift+R | Toggle Routing |
| Esc | Close dialog |
| MacOS | Description Edit Cancel Save & submit |
|---|---|
| J | Previous case |
| K | Next case |
| Enter/O | Open case |
| Space/X | Select for bulk |
| Command+Enter | Open selected cases |
| Control+Shift+A | Select all |
| Control+Shift+N | Deselect all |
| Command+Shift+M | Toggle expand |
| MacOS | Description Edit Cancel Save & submit |
|---|---|
| Command+Enter | Update and send |
| Command+Shift+Enter | Update, send and resolve |
| Control+Option+C | Toggle Close tab button |
| Option+Shift+W | Close tab without saving |
| Command+Shift+F | Go to From field |
| R | Go to Reply field |
| N | Go to Note field |
| L | Go to Label field |
| M | Go to Macro box |
| Command+Shift+K | Open Knowledge Base |
| F | Forward case |
| G then h | Go to customer Home |
| G then c | Go to Company |
| P then 1...0 | Set Priority 1 thru 10 |
| S then O | Set Status to Open |
| S then P | Set Status to Pending |
| S then R | Set Status to Resolved |
| Command+Shift+C | Add CC |
| Command+Shift+B | Add BCC |