Shortcuts Desk.com for MacOS

We present to your attention the shortcuts for the Desk.com for MacOS which is used on the operating system MacOS, in this hotkeys description 35 of the most popular and important shortcuts are offered. You can also add your changes on our portal if you consider the data insufficiently complete or add a new program from the very beginning.

System-Wide

MacOS Description Edit Cancel Save & submit
? Show keyboard shortcuts
Arrow Left/Arrow Right Previous/Next tab
G then 1...0 Switch to tab 1-10
Command+J Previous page
Command+K Next page
/ Quick search
Command+Option+Shift+R Toggle Routing
Esc Close dialog

Filter View

MacOS Description Edit Cancel Save & submit
J Previous case
K Next case
Enter/O Open case
Space/X Select for bulk
Command+Enter Open selected cases
Control+Shift+A Select all
Control+Shift+N Deselect all
Command+Shift+M Toggle expand

Case View

MacOS Description Edit Cancel Save & submit
Command+Enter Update and send
Command+Shift+Enter Update, send and resolve
Control+Option+C Toggle Close tab button
Option+Shift+W Close tab without saving
Command+Shift+F Go to From field
R Go to Reply field
N Go to Note field
L Go to Label field
M Go to Macro box
Command+Shift+K Open Knowledge Base
F Forward case
G then h Go to customer Home
G then c Go to Company
P then 1...0 Set Priority 1 thru 10
S then O Set Status to Open
S then P Set Status to Pending
S then R Set Status to Resolved
Command+Shift+C Add CC
Command+Shift+B Add BCC
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Date of change: 24.01.2019
Page views: 37
*Some of the keys listed may not work in older versions of the program