Shortcuts Desk.com for Windows

We present to your attention the shortcuts for the Desk.com for Windows which is used on the operating system Windows, in this hotkeys description 35 of the most popular and important shortcuts are offered. You can also add your changes on our portal if you consider the data insufficiently complete or add a new program from the very beginning.

System-Wide

Windows Description Edit Cancel Save & submit
? Show keyboard shortcuts
Arrow Left/Arrow Right Previous/Next tab
G then 1...0 Switch to tab 1-10
Ctrl+J Previous page
Ctrl+K Next page
/ Quick search
Ctrl+Alt+Shift+R Toggle Routing
Esc Close dialog

Filter View

Windows Description Edit Cancel Save & submit
J Previous case
K Next case
Enter/O Open case
Space/X Select for bulk
Ctrl+Enter Open selected cases
Ctrl+Shift+A Select all
Ctrl+Shift+N Deselect all
Ctrl+Shift+M Toggle expand

Case View

Windows Description Edit Cancel Save & submit
Ctrl+Enter Update and send
Ctrl+Shift+Enter Update, send and resolve
Ctrl+Alt+C Toggle Close tab button
Alt+Shift+W Close tab without saving
Ctrl+Shift+F Go to From field
R Go to Reply field
N Go to Note field
L Go to Label field
M Go to Macro box
Ctrl+Shift+K Open Knowledge Base
F Forward case
G then h Go to customer Home
G then c Go to Company
P then 1...0 Set Priority 1 thru 10
S then O Set Status to Open
S then P Set Status to Pending
S then R Set Status to Resolved
Ctrl+Shift+C Add CC
Ctrl+Shift+B Add BCC
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Date of change: 24.01.2019
Page views: 40
*Some of the keys listed may not work in older versions of the program