Windows | Description Edit Cancel Save & submit |
---|---|
? | Show keyboard shortcuts |
Arrow Left/Arrow Right | Previous/Next tab |
G then 1...0 | Switch to tab 1-10 |
Ctrl+J | Previous page |
Ctrl+K | Next page |
/ | Quick search |
Ctrl+Alt+Shift+R | Toggle Routing |
Esc | Close dialog |
Windows | Description Edit Cancel Save & submit |
---|---|
J | Previous case |
K | Next case |
Enter/O | Open case |
Space/X | Select for bulk |
Ctrl+Enter | Open selected cases |
Ctrl+Shift+A | Select all |
Ctrl+Shift+N | Deselect all |
Ctrl+Shift+M | Toggle expand |
Windows | Description Edit Cancel Save & submit |
---|---|
Ctrl+Enter | Update and send |
Ctrl+Shift+Enter | Update, send and resolve |
Ctrl+Alt+C | Toggle Close tab button |
Alt+Shift+W | Close tab without saving |
Ctrl+Shift+F | Go to From field |
R | Go to Reply field |
N | Go to Note field |
L | Go to Label field |
M | Go to Macro box |
Ctrl+Shift+K | Open Knowledge Base |
F | Forward case |
G then h | Go to customer Home |
G then c | Go to Company |
P then 1...0 | Set Priority 1 thru 10 |
S then O | Set Status to Open |
S then P | Set Status to Pending |
S then R | Set Status to Resolved |
Ctrl+Shift+C | Add CC |
Ctrl+Shift+B | Add BCC |