35 shortcuts for Desk.com for Windows

Windows	Description Edit Cancel Save & submit
?	Show keyboard shortcuts
Arrow Left/Arrow Right	Previous/Next tab
G then 1...0	Switch to tab 1-10
Ctrl+J	Previous page
Ctrl+K	Next page
/	Quick search
Ctrl+Alt+Shift+R	Toggle Routing
Esc	Close dialog

Windows	Description Edit Cancel Save & submit
J	Previous case
K	Next case
Enter/O	Open case
Space/X	Select for bulk
Ctrl+Enter	Open selected cases
Ctrl+Shift+A	Select all
Ctrl+Shift+N	Deselect all
Ctrl+Shift+M	Toggle expand

Windows	Description Edit Cancel Save & submit
Ctrl+Enter	Update and send
Ctrl+Shift+Enter	Update, send and resolve
Ctrl+Alt+C	Toggle Close tab button
Alt+Shift+W	Close tab without saving
Ctrl+Shift+F	Go to From field
R	Go to Reply field
N	Go to Note field
L	Go to Label field
M	Go to Macro box
Ctrl+Shift+K	Open Knowledge Base
F	Forward case
G then h	Go to customer Home
G then c	Go to Company
P then 1...0	Set Priority 1 thru 10
S then O	Set Status to Open
S then P	Set Status to Pending
S then R	Set Status to Resolved
Ctrl+Shift+C	Add CC
Ctrl+Shift+B	Add BCC

Ctrl+Enter

Update and send

Ctrl+Shift+Enter

Update, send and resolve

Ctrl+Alt+C

Toggle Close tab button

Alt+Shift+W

Close tab without saving

Ctrl+Shift+F

Go to From field

R

Go to Reply field

N

Go to Note field

L

Go to Label field

M

Go to Macro box

Ctrl+Shift+K

Open Knowledge Base

F

Forward case

G then h

Go to customer Home

G then c

Go to Company

P then 1...0

Set Priority 1 thru 10

S then O

Set Status to Open

S then P

Set Status to Pending

S then R

Set Status to Resolved

Ctrl+Shift+C

Add CC

Ctrl+Shift+B

Add BCC

Shortcuts Desk.com for Windows